Helpdesk Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
5-10 Years
South Ireland
€60,000 to €70,000 per annum
IT Search & Selection
Job Ref:

L3 IT Engineer required for our client, a managed service provider based in Waterford. You will work as part of a busy technical helpdesk, providing L3 services and assistance to L2’s. You will make sure all queries are dealt with in a timely manner and to client's satisfaction.


This role is suited to an ambitious L3 IT Engineer who aims to become a senior part of a growing company.

Your new role

  • Resolve technical escalations covering a wide variety of technical issues
  • Technical supporting for the Telecoms team including overall input into systems issues, deployment methods, infrastructure improvements, etc.
  • Assisting with Hyper- V, server migration projects and client cloud migration projects
  • Manage ad-hoc projects

What we need

  • Third level technical degree is essential
  • 8+ years’ experience in a similar role
  • Experience setting up and configuring Microsoft Azure Cloud and Intune
  • Experience with RMM and Microsoft System Center
  • Experience setting up and configuring Microsoft Azure Cloud and Intune
  • Skilled with FortiGate, Draytek, Sonicwall firewalls, Ubiquity devices is an advantage

What’s on offer

  • Salary 60-65k
  • Educational and Training allowance


Applicants must be eligible to work in Ireland. Full job description available on application.

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Contact Details:
IT Search & Selection
Tel: +353 1 507 9264
Contact: Toni O' Rourke

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