Technical Support Administrator

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Market related
Posted:
09/01/2023
Recruiter:
Lincoln Recruitment Specialists
Job Ref:
45235

My client - an international Financial Services company is hiring a Technical Support Administrator to join their IT team. In this role you will provide Tier 1 technical support to their Dublin office as well as client companies around the world using their technology platform.

Responsibilities:

* Monitor the technology platform for both local and global clients
* Support and identify areas on the technology platform for continuous improvement
* Manage tickets through helpdesk system
* Provide training and training materials to the business and clients

Required experience:

* Degree or equivalent experience in computer science, information systems, engineering or other related technical discipline
* Understanding of basic networking concepts
* Knowledge of Windows 10, Windows 11, Microsoft Office 365 & Microsoft Azure
* Experience working in a ticketing helpdesk system

If you are interested in learning more about this role and would like to arrange a confidential discussion please click Apply, send your CV to Eddie Farrell - efarrell@lincoln.ie or call 01-6498590. This role is Hybrid and will be based out of my clients Dublin city centre office.

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Contact Details:
Lincoln Recruitment Specialists
Tel: +353 1 661 0444
Contact: Eddie Farrell

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