Portal Services Analyst

Job Category:
Analyst (Business/Systems)
Job Type:
Level of IT Experience:
5-10 Years
Not Specified
Salary Description:
Competitive salary offered
Pinsent Masons LLP
Job Ref:


Role Overview

This is an excellent opportunity to help industrialise our market leading Portal Services team within Pinsent Masons.

The Portal Services team are part of Technology Services. The team is responsible for managing service requests for portals and maintaining such configurations once implemented. The role will involve the effective provisioning, configuration, operation, and maintenance of Portals within Pinsent Masons. This role will combine technical and application-level responsibilities. Full training will be provided however this is a hands-on technical role.

Technology Services is on a mission to revolutionise the way we are seen across the firm by working as one team to consistently meet or exceed client expectations; delivering pragmatic and quality solutions to the business; and enhancing our people, processes, and technology.

Candidate Overview

We'd love to speak to you if you've got an interest in developing your technical skills in the legal technology space, and you have a good knowledge of the current challenges facing the legal market and how legal technology is being applied to address such challenges. You will have a willingness to follow documented processes with a strong attention to detail.

The successful candidate will have a growth mindset, as well as experience in the following:
* Experience of reporting against KPI's and complying with processes preferably within professional services is desirable.
* Experience within product service delivery is desirable (particularly in a professional services context).
* A good understanding of either HighQ, Sharepoint Online or both is desirable but not essential.
* Experience of data migration and data cleansing databases.
* Working in a professional services environment.
* Fluency in languages spoken in any of our international offices is desirable.

What can we offer you?
* Agile working i.e. the opportunity to work from home, subject to diary commitments;
* 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days;
* The ability to claim up to 5 days towards parental or caring responsibilities;
* Contributory pension of up to 5%;
* Private healthcare;
* Death in service cover (4 x base salary);
* Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan;
* Cycle to work scheme;
* We envisage this role being full time, however, we are open to considering flexible working arrangements.

For any queries or for a copy of the full job description, please contact our in-house recruiter, Sim Dhonsi. Please note we only accept CVs that are logged on the Recruitment portal.

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Contact Details:
Pinsent Masons LLP
Contact: Contact

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