Application Support

Job Category:
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
Not Specified
Salary Description:
Competitive salary offered
Reperio Human Capital
Job Ref:

Application Support If you want to work for a company that puts employees first and strives to make an enjoyable yet challenging work environment, this is the role for you. This company are looking for Application Support Engineers who have experience in SQL, .net/C# and Windows/Linux. Along with progression in your chosen field, this company also offers horizontal moves into development teams. Key Responsibilities: Identify, evaluate and prioritise customer's problems whilst formulating plans of resolution Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly Provide in-depth Root Cause Analysis to the helpdesk manager for all issues resolved Assist is evaluating new services, processes and technologies introduced at the helpdesk Escalate unresolved issues to implementation team programmers Mentor junior colleaguesKey Requirements: 3+ years technical experience Working Knowledge of C#, .NET & SQL Previous Application/Helpdesk Support Experience Windows, O365, SharePoint Excellent communication skillsRemuneration: Bonus Pension Flexible Working Conditions Remote WorkingFor more information please contact Peter Raine Reperio Human Capital (phone number removed). Reperio Human Capital acts as an Employment Agency and an Employment Business

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Reperio Human Capital
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