Desk Team Member

Job Category:
IT Trainer, Tech Writer, Graphics Design etc
Job Type:
Level of IT Experience:
5-10 Years
Not Specified
Salary Description:
Competitive salary offered
Morson Talent
Job Ref:

Flexible Desk Team Member Location: Hybrid (3 days in Bristol 2 days from home) Contract: Inside IR35 Day rate: Up to £140 per day (£!7.50/hr) Duration: 6 months Start date: ASAP Security/Clearance Required: BPSS checks will be preformed My client, the largest provider of telecoms services in the UK, are looking for a Desk Team Member to join the organisation on a contract basis. The key purpose of this role is to connect customers to their end service through a series of desk-based activities, liaising with other departments to ensure successful delivery to the end customer. You will build/manage and maintain short term stakeholder and customer relationships specific to the required work stream taking immediate & effective action on customer issues. Skills required: Upfront exceptional customer service Flexible and ok with change within the role from time to time. Great communicator Good level of IT skills: Microsoft Word, Excel etc. Comfortable with telecoms systems Comfortable with using multiple systems and proficient with a computer Your responsibilities Inbound and outbound activities both online and offline Communicating with both customers and colleagues Process driven role Full training will take place on this role You ll be working in an operational environment and be based in Belfast. Covering shifts between 08:00 and 18:30 Monday - Saturday (currently no Sunday or Bank Holiday working) Please email if you are interested

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Contact Details:
Morson Talent
Contact: Contact

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