ICT Operations Manager

Do you have excellent technical and communication skills and enjoy using these skills to deliver high-quality technical support? Do you have experience working with external managed service providers? The CCPC are seeking to recruit an ICT manager with these skills.

If this sparks your interest, this might just be the job for you.

Unit Overview

The Information & Communications Technology (ICT) Unit is a dynamic team within the Corporate Services Division with the responsibility for the successful delivery of ICT services required by the CCPC. 

The unit consists of the Head of ICT, an ICT Infrastructure and Security manager, an ICT Business Analyst and an ICT Executive (who reports into the ICT Operations Manager). 

The Unit is responsible for the operational management, maintenance and development of the CCPC’s network of over 150 PCs/laptops and a backend infrastructure of 20 servers hosted in a virtualised VMware environment. 

Through a robust infrastructure, the team is able to ensure the effective delivery of key ICT services to CCPC staff, ensuring a customer focused approach at all times. 

The team is responsible for the successful delivery of ICT infrastructure projects, as mandated by the Commission, and for the management of key third party service providers in areas such as ICT Helpdesk, managed print services, managed ICT DR & backup services and mobile voice and data services. 

ICT is also responsible for the development and implementation of ICT supports for hybrid working within the CCPC, including remote access services and collaborative tools.

For more information about the role or to apply click the link below.

https://www.ccpc.ie/consumers/about/careers/

To Apply - Click here