Head of IT Operation Services

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
Salary Description:
Competitive salary offered
Job Ref:

Head of IT Operations Services I have partnered with one of Ireland's most successful technology companies to help find their next Head of IT operations. This is a fantastic opportunity to put your stamp on company processes, run an already successful team and move forward in your career. What will you be doing? Accountability and responsibility for driving margin growth across the current managed services book and proactively identifying new business opportunities from existing competitors Working closely with the delivery manager to successfully onboard new projects and ensure relationship building with clients is a central focus of the onboarding process Strategic focus on resource planning, continually reviewing the current team structure and forecasting out future team resourcing requirements e.g. proactive resource management, software resources, location of resources, training required etc. Passion for developing culture and morale of the Managed Services Team Work with the current support manager to understand strategic opportunities to enhance delivery and develop a strategic business plan What are we looking for? Proven expertise in developing and driving a managed services business unit, including people leadership, process and team integration and managing a successful transformational change process. You will have commercial experience and understand a Profit and Loss Excellent problem solving capability, judgement and decision-making, including prioritisation, emotional intelligence, and the ability to succeed in a dynamic environment. Support multi-year planning requirements while concurrently delivering in-year activity. Project, Programme and Portfolio management awareness. Operate with autonomy based on SLT and LT intent. The Offer: Flexible working Bonus Health Pension Salary can be increased depending on ExperienceFor more information contact Peter Raine (phone number removed) Reperio Human Capital Reperio Human Capital acts as an Employment Agency and an Employment Business

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