Head of Application Production Services

Job Category:
IT Trainer, Tech Writer, Graphics Design etc
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
Salary Description:
Competitive salary offered
Job Ref:

This role is for a Head of Software Application. The Head of HAPS will work with a global team within the EMEA, APAC and AMER regions. The role is based in Dublin but some travel may be required. The right candidate will have at least 6 years previous experience in a similar role. Key Responsibilities: Manage the change of all APS and applications. Supervise all Incidents and Problem Management processes. Be the first point of contact and escalate any issues on Production Services; steer incident analysis Implement preventative action plans for improvement Contribute to the production KPI dashboards Oversee the production of processing according to the AMP Managing the quality of interfaces/transfers between applications. Continually looking over the condition of the technical components on the application Understand the main business drivers and work closely with the Engineering and teams and vendors to gain an understanding and to deliver suitable solutions Manage the governance of IT continuity and cyber resilience framework Run programmes for local Data Centres (Live Play deployment and DR reports) Regularize the Data Centre Recovery Plans (ARP, TRP) Manage and control cyber crisis management Making sure all IT Security Controls are functional including: Identification and resolution of security incidents Individual Access Management External Vulnerability Scans & Pen Tests Key Requirements: Knowledge in the following areas is required: (Information Technology Infrastructure Library), COBIT (Control Objectives for information) A bachelor's degree in IT or similar qualification At least 6 years experience in IT Application Management or a Service delivery role. Great stakeholder management skills, the ability to influence and confidence working at all levels Experience within the field of Change management and project management Previous experience in a financial company a bonus Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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