IT Field Technician - Belfast

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Not Specified
Salary Description:
Competitive salary offered
Job Ref:

IT Field Technician - Belfast Lookers IT Service Delivery Contract Type: Permanent, Job ref. req12812 Market leading employee benefits £26,000 to £31,000 dependent on experience, plus company car Based in Belfast with frequent travel and occasional overnight stays Here at Lookers plc, we have an exciting opportunity for an IT Field Technician to be based from our Belfast site. The successful candidate will support our companies' vast IT infrastructure, this includes a wide range of technologies. Our goal is to deliver great customer service in an efficient and timely manner. The successful applicant should be flexible and adaptable, can work on their own, to be a self-starter and to manage their own time effectively. The candidate would respond to user issues logged with the helpdesk that specifically require assistance onsite, typically within one of our retail dealerships or office buildings. These tasks include; Installing and supporting end users' systems (Microsoft O/S and Office experience essential). Software and hardware fault finding and repair. Supporting PC's, laptops, printers, IP phones, mobile phones and tablets, PDQ card payment machines, scanners & fax machines and a wide scope of automotive manufacturer systems. Knowledge and experience with Windows 7/10 essential Good working knowledge and experience in networking, installation, fault finding and repair. Support with Active Directory, IP v4 networking, DHCP & DNS. Assist in major ongoing I.T. projects, such as; Windows operating system upgrades, MS Office / Office 365 rollout, PC/laptop replacement program, etc. The ideal candidate will be great with people, listen, empathise and own users' issues through to resolution. They are the ambassadors of the I.T. department whilst visiting the various locations in the group and hence must present themselves and the department in the right manner. They will have at least 2-5 years' experience of working it I.T. support role, experience in a field technician/engineer role would be preferable. A sound foundation of hardware, software and networking knowledge, excellent troubleshooting skills, patience, and excellent communication skills. A full clean driving license is essential. A company car will be provided. Please note that the role will require periods of moderate manual lifting when relocating IT equipment. There will be occasions where the role will demand extended working hours, work into the evening and weekend support at short notice. If this sounds like you, please apply now or for more details including a full job description please contact Why us...? Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus; Enhanced holidays that increase with service Eligibility to join one of our car schemes Critical illness cover after 2 years and Life Assurance Smart Health - free access to support 24 hours a day, 365 days a year Enhanced paid maternity, paternity and adoption leave A company car and additional earning potential through bonus.We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received

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