IT Engineer - Excellent package- Dublin - Nationwide

Job Category:
LAN/WAN Network Engineer, Project Manager, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin, Nationwide
Location:
Dublin, Nationwide
Salary:
€45,000 per annum
Salary Description:
Circa €45,000 depending on experience, Company vehicle, mobile phone and laptop
Posted:
25/09/2022
Recruiter:
Spectrum Communications ltd t/a 2CQR Ireland
Job Ref:
ComputerJobs.ie

A leading provider of Self-Service equipment to libraries in Ireland 

Spectrum Communications Ltd t/a 2CQR Ireland supply, install and maintain state of the art products to libraries throughout Ireland. Together with our Global partners we provide solutions using the latest RFID technologies. Spectrum Communications Ltd also supply telephone systems to corporate and business customers, installing and maintaining these products. 

Role description 

This role offers the successful candidate a unique opportunity to work in a small and dynamic company supplying technology solutions to libraries and other sectors. The work is varied and would suit an ambitious candidate who is able to work on their own initiative to achieve long term goals. The ability to take a leading role in projects would be important for the successful candidate. 

Responsibilities 

Installation and maintenance of our product range with includes PC based self-service products, CCTV, networking equipment, RFID technologies and telephone systems. 

Build relationships with our client base as the trusted contact for all support issues and escalations 

Working together with the field service team to ensure resolution of service requests in a timely, professional, and efficient manner 

Ability to identify patterns of repeat issues which require escalation 

Requirements 

At least 5 years’ experience in a related IT or technology base service provider 

Experience of computer repair, computer networking, CCTV and telephone systems desirable. 

Ability to take ownership of service issues and work towards an efficient resolution is essential. 

Ability to present professional and respectful image to customers 

Fluency in English language written and oral 

Full clean drivers licence

Ability to quickly learn new technologies and products 

Reliable and punctual employee is essential 

Work effectively as part of a team and ability to work with other team members to ensure an effective and timely resolution to service requests.

 Provide technology support for sales opportunities

Strong Customer Service focus 

Ability to work on own initiative with minimum supervisor required. 

Desired skills Good planning, organising, project management and administrative skills 

Good problem solving and troubleshooting skills. 

Knowledge of PC’s, networking and related technologies 

Strong communication & interpersonal skills, ability to communicate to internal and external customers. 

Work effectively as part of a team and ability to work on your own initiative to ensure an effective and timely resolution to service requests. 

Remuneration package

Circa €45,000 depending on experience.

 Company vehicle, mobile phone and laptop supplied 

Level of IT experience: 5-10 years 

Area: Dublin, nationwide.


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Contact Details:
Spectrum Communications ltd t/a 2CQR Ireland
Tel: 01
Contact: Donal Byrne

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