NOC L2 - Contract - On-site Dublin

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Not Specified
Salary Description:
Competitive salary offered
Job Ref:

NOC Engineer - Tier 2 - Contract - Dublin Red Kite is currently looking for a team of resources to going our major clients' NOC in central Dublin. This is a multi-year, long term contract, offering competitive day rates. In summary, we are seeking experienced CCNA level engineers with a minimum of 2 years experience. The requirement is for the resources to working the following shifts: 2 early: from 7am until 7pm followed by 2 late: from 7pm until 7am (followed by 4 rest days before the pattern is repeated.) Role requirements: NOC Engineer (Level 2 Network Support): • Monitor, support and maintain key infrastructure and systems including data networks, telephony systems, mobile devices, CCTV systems • Debug network issues as required at Level 2 (CCNA) and escalate as appropriate. • Respond to requests for technical assistance in person or via phone to diagnose and resolve end user technical hardware and software issues • Manage and Maintain applications used for the monitoring of key infrastructure • Manage and maintain vulnerability patch management infrastructure across all supported systems • Administer and implement software/firmware/driver updates to all supported systems • Provide support for infrastructure and application development projects • Use tools and procedures to deploy / configure / manage / maintain servers, routers, switches. Use protocols such as BGP, EIRGP, OSPF. • Provide support and analysis for all systems troubleshooting participating on major incidents, service restoration and problem management • Ongoing monitoring, analysis and improvement to key network infrastructure (pref exp of Nagios) Education Requirements: A) Level 6 qualification in a relevant ICT discipline Or B) 2 years directly relevant hands on experience in the area of ICT Infrastructure and Operations support (this can include areas such as telecommunications and network infrastructure monitoring and support, technical and user support, technical infrastructure service design and delivery) with; a. either a Level 5 qualification in a relevant ICT or Electronic Engineering discipline or b. at least 2 Professional Certificates in a relevant area of ICT Project is due to start in Q4 2022. Apply now for more details

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