Technical Support Analyst - Kildare

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Nationwide
Location:
Kildare
Salary Description:
€Neg Plus Bens
Posted:
25/09/2022
Recruiter:
Enterprise People
Job Ref:
EP6241

Enterprise People are currently seeking a Technical Support Analyst for a leading Kildare based client.

Reporting to the IT Services Manager, the Technical Support Analyst will join our client’s existing IT Delivery team who are responsible for the implementation and support of all hardware and software for a large user group. 

The Technical Support Analyst will ensure all software and hardware is up-to-date, secure and build new PC’s, Laptops etc


The Technical Support Analyst will:


KEY RESPONSIBILITIES:

• Provide hardware and software support - Desktops, Laptops, Printers etc

• Resolve support requests prior to escalation

• Implement and modify existing applications based on users' needs and business requirements

• Ensure all Desktop and laptops are patched to the highest available level

• Update all user queries through the incident logging system 

• Do follow-ups with the executive team to confirm their needs have been met


QUALIFICATIONS & EXPERIENCE:

• An IT Qualification

• 3+ Years Technical Support (PC’s, Laptops etc) experience

• Strong MS Office support experience

• Good understanding of Active Directory, user accounts, permissions etc

• Anti-Virus, patch management and remote desktop support experience

• Macbook support experience would be a plus but not essential

• Good problem-solving skills

• Stamp 4 or EU Passport is essential

• Strong communication and interpersonal skills


Please call Patrick Docherty at Enterprise People for more information.


Not an exact match for this role….

We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available. Please call Patrick Docherty at Enterprise People to discuss all suitable roles available.

Email me jobs like this

Contact Details:
Enterprise People
Tel: 01 628 7800
Contact: Patrick Docherty

You may return to your current search results by clicking here.

Latest Job Listings