Helpdesk Support Engineer (L1/ L2 - 2 years + exp) Dublin 2

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin, South Dublin
Camden Street
Salary Description:
Competitive Salary Offered - see below
Right Cloud Ltd.
Job Ref:

Job Title: Helpdesk Support Engineer

We are looking for a Microsoft 365 Support Engineer with 2 + years of experience in a similar role.

At Right Cloud, we look after companies in Ireland & the UK providing comprehensive IT support and security solutions. With over 21 years of experience, we are tech business experts in security, monitoring, and cloud business solutions.

Your Essentials

  • Microsoft 365 support experience including maintaining and supporting Office applications, Microsoft Exchange Online, SharePoint, OneDrive, Teams, and Intune/EndPoint
  • IT Helpdesk/Service Desk experience supporting end-users within an organisation – (Minimum of 2 years’ experience)
  • Great communicator, technically skilled and willing to learn.
  • Strong customer focus, including the ability to manage customer needs and multiple work priorities.
  • Fluency in English is essential - written and verbal communication should be at a professional level.
  • Relevant industry certification.

The Role

  • Working with a close team to provide day-to-day support and maintenance tasks to ensure smooth IT Operations.
  • Client support via our helpdesk ticketing system.
  • Administration of One Drive, SharePoint, Intune, Teams, Azure & ATP
  • Administration of Office 365 (Exchange Online, Teams, SharePoint and OneDrive).
  • Maintenance of our established security systems and procedures.
  • Maintenance and monitoring of IT infrastructure.

Our Offer

We offer a competitive salary, pension, bonuses, decent coffee, and a fabulous team.

This is an on-site position, based in the heart of the city.

Please have a look at what our clients think of us:

And Finally...We are looking for skills and at least 2 years of relevant experience. Our service offering is cloud forward and if you are technically adept and have a passion for technology, send in your CV to via this website

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Contact Details:
Right Cloud Ltd.
Tel: 01
Contact: Tanya Comber

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