IT Deskside Support / IT Projects Engineer
My client is one of the largest Building Materials buying group in Ireland. They are currently seeking an IT Deskside Support / IT Projects Engineer to join the team. This is an on-site position based in Naas.
The responsibilities of the role will include responding to internal staff requests for technical support for hardware and software issues. You will play a key part within the organisation and be mentored by senior colleagues as well as getting exposure to many exciting upcoming large scale IT projects.
The Role:
• Provide onsite Deskside support to end users.
• Work to resolve issues accurately and efficiently, within set targets and in a professional manner.
• Liaise with and manage 3rd party’s where necessary while taking ownership of the issue and its resolution.
• Ensure documentation and issue logging are kept up to date.
• Assist the finance department with support and the ongoing onboarding of suppliers.
• Assist with the development and implementation of an in-house Query Management System within the Finance Department.
• Assist with the implementation and testing of a large SAP ERP project including the introduction of OCR.
Experience Required:
• 3+ years’ experience of working in Deskside support role.
• Experience of supporting Microsoft Office suites including Office 365.
• Ability to work both independently and as part of a team.
• Experience of supporting Windows 10.
• Excellent written and verbal communication skills.
• Proven software and hardware troubleshooting skills.
• Bachelor’s degree in Computer Science or similar field.
Desirable Skills:
• Proficiency with Network Infrastructure e.g. switches, routers, APs, patching, network architecture knowledge.
• Printer hardware knowledge.
• Previous experience of EDI systems
• Knowledge of ERP systems including SAP
If you are happy to be represented by Solas and be put forward for this role (or would like more information) please email me with your CV via the link, indicating if wish to be represented by Solas. Alternatively please call me (T: 01 255 5302)
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