Customer Success Manager
Location: Dublin City Centre (Hybrid)
Salary: €55,000 p/a plus benefits
I'm looking for a Customer Success Manager to join my client's global Customer Success Team. My client is a leading, US-based software company that helps firms with enterprise operations. You will act as a point of contact for customers to help deliver first-class service. You will focus on customers' post-sale experience whilst working with my client's account team. You will drive customer satisfaction and help them grow their business on my client's platform. Interpersonal skills are key here!
The role involves…
* Working in an international team with great colleagues and customers
* Owning a portfolio of accounts, keeping in touch with the customers and driving their business outcomes
* Ensuring that customers get the maximum return on their investment by utilising all resources made available to them
* Promoting my clients' brand
* Working alongside stakeholder teams in adopting products, attaining growth and increasing platform usage
Requirements
* Knowledge of my client's product and/or experience with using it
* Experience in a similar role
* Ideally experience working in a consultancy that has Project or Account Manager teams
* High-level interpersonal skills
* Right to work in Ireland
* Educated to degree level
If you're interested, apply through the link provided or send your CV to o.campbell@reperiohc.com
Reperio Human Capital acts as an Employment Agency and an Employment Business.
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