2nd line Analyst based in Belfast
Your new company
Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers the UK.
Your new role
2nd Line Analyst, based in Belfast £20 to £25 per hour, This is ADHOC work, with various days and night
We are looking to recruit a 2nd line Analyst for our growing team that will provide effective and efficient to support our clients
with highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistent positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment.
Visiting the clients desktop/laptop and upgrading their windows 7 machine with to windows using SCCM. This will include the data transfer and instillation any apps on previous machine. You will also provide laptop and desktop support to troubleshoot any issues that arise during or after the upgrade.
Provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. In addition, at a senior level provide basic intel server installation, configuration, administration and break fix repairs to end user computing servers and printers.
What you'll need to succeed
Previous experience Windows 10/7 & MS Office applications
Laptop & Desktops Data Transfer knowledge
Customer service focused
Willing to travel if required
What you'll get in return
Well-established remote & onsite working environments Diverse and Inclusive team High ethos and purpose-driven organisation Opportunity to contract for a reputable and growing organisation
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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