What you will be doing You will be responsible for monitoring and prioritising tickets at a 3rd level and investigate and problems while fully liaising with clients and liaising with 3rd parties on behalf of clients. You will work on the roll-out and delivery if IT projects. You will be responsible for providing support to other members of the IT and sales team. Who you will be working for You will join a leading IT services company as a Senior Infrastructure Engineer. They pride themselves on their innovative and value based approach which places focus on how businesses function. The company has over 20 years experience in the IT sector and prides themselves in delivering successful solutions to their diverse range of clients. What you will need to have - skills and responsibilities You will be able to demonstrate a good understanding of Office 365 and its implementation, migration and administration. You will, ideally, have knowledge of Hyper-V or VMWare, server technologies including Active Directory Group policies and server migration. It is preferred that you have a strong understanding of network technologies along with knowledge of antivirus products. What you will get in return You will be working in a company that prides itself on understanding their customers' issues and working proactively to solve them. You will enter a flexible working environment in which the team works collectively to ensure the lives of clients are made easier. If this sounds like something you'd be interested in, get in touch!I am a Business Director for Hays Technology, specialising in Infrastructure for the entire region of Northern Ireland.I help tech professionals develop their careers and ensure organisations are supported by top talent. My passion for this space stems from building a business on strong principles of customer service and delivery. As a company, we at Hays Technology are shaping the future of recruitment, experts in IT Infrastructure have never been needed more as organisations across the world evolve and adapt to the unforeseen challenges, we have all been subject to throughout the pandemic.
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