Desktop Engineer

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Not Specified
Salary Description:
Competitive salary offered
La Fosse Associates
Job Ref:

Desktop Engineer - Belfast - £30,000 - £40,000

This role presents an opportunity for a Desktop Engineer to join an Insurance Company based in Belfast. Desktop Engineers will work as a part of the Service Operations Team and provide desktop support to colleagues. Skills and Knowledge
* Excellent written and verbal communication skills
* Excellent knowledge of Microsoft products including Windows 10 and Office365
* Excellent knowledge of Active Directory
* Identify potential changes and system improvements and drive continuous improvement
* Self-motivated and proactive
* Excellent time management skills
* Excellent problem-solving abilities
* A commitment to ongoing training
* Works well as part of a team but also excellent at using own initiative
* Excellent customer service skills Experience
* Experience of working with mobile devices
* Able identify, log and resolve technical problems with software applications
* Knowledge of SCCM and use of in a Desktop environment
* Knowledge of PowerShell
* Knowledge of ServiceNow (Incident, Request & Problem)
* Excellent knowledge of video conferencing systems inc Microsoft Teams
* Excellent knowledge of Exchange
* Have a knowledge of Apple devices (iPad and iPhones)
* Be able to dismantle and rebuild a desktop and laptop
* Good knowledge and previous experience of CRM systems
* Experience of remote worker support
* Previous experience of working in a fast-paced customer service environment

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Contact Details:
La Fosse Associates
Contact: Contact

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