Permanent or Contract (12 months rolling)
Opportunity for progression
Upskilling with Certificates
Experience:
Experience in working on an ITIL-aligned Helpdesk is required.
Strong Windows 10 desktop skills
Use of Intune for deployments
Device compliance and patching
Experience with Microsoft Defender and Security#
Intune experience
At least 6 months working with Azure AD - particular emphasis on managing user profiles, Exchange Online
Experience working in a hybrid AD/Azure AD environment would be an advantage
Strong skills in the O365 suite - with particular emphasis on Outlook/Word/Excel and PowerPoint
Prior experience of MS Teams would be an advantage
Qualifications and Skills:
Microsoft Certificates will be desirable
ITIL Certified or working towards it
Networking Certificates such as CCNA or CompTIA+
Client facing skills
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