Permanent or Contract (12 months rolling)

Opportunity for progression

Upskilling with Certificates

Experience:

Experience in working on an ITIL-aligned Helpdesk is required.

Strong Windows 10 desktop skills

Use of Intune for deployments

Device compliance and patching

Experience with Microsoft Defender and Security#

Intune experience

At least 6 months working with Azure AD - particular emphasis on managing user profiles, Exchange Online

Experience working in a hybrid AD/Azure AD environment would be an advantage

Strong skills in the O365 suite - with particular emphasis on Outlook/Word/Excel and PowerPoint

Prior experience of MS Teams would be an advantage

Qualifications and Skills:

Microsoft Certificates will be desirable

ITIL Certified or working towards it

Networking Certificates such as CCNA or CompTIA+

Client facing skills

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