Helpdesk Install Engineer - L.2

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Ireland - Remote
€35,000 to €45,000 per annum
IT Search & Selection
Job Ref:

Helpdesk Install Engineer L2 - Fully remote.

IT Search and Selection have a golden opportunity for a Helpdesk Install Engineer for a fully remote position. Our client is a renowned IT Managed Service Provider focusing on IT Solutions, IT and Data Security, and Telecoms Systems across Ireland.


  • Log, track and resolve issues in line with SLA’s
  • Troubleshooting a wide range of technical issues relating to Office PC’s and server operating systems, Office 365 email, Printers, Network Software, Backup devices, internet connections etc.
  • Diagnose and resolve Network related technical problems with clients Broadband connections and end user networking environments
  • AV solutions – Malware, encryption software installation and troubleshooting, particularly Eset


  • 2+ years IT support experience in a similar role
  • Eligibility to work in Ireland
  • Essential to have experience with servicing multiple corporate clients
  • Microsoft MCP, CISCO CCNA, or CompTIA A+ Networking qualification
  • Excellent technical aptitude and troubleshooting skills
  • Experience working and troubleshooting in a Hyper-V, Group Policy & DNS
  • Backup Solutions – experience particularly with Ahsay, Unitrends, Veeam


  • Salary 35k-45k
  • Private Health Insurance
  • Educational assistance
  • Career progression

If you are interested in similar roles at IT Search and Selection please contact Toni confidentially at, or visit our website If you are living in Ireland and hold a valid work permit we would love to hear from you!

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Contact Details:
IT Search & Selection
Tel: +353 1 507 9264
Contact: Toni O' Rourke

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