Senior IT Field Engineer / Technical Consultant

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
5-10 Years
West Dublin
Dublin West
Salary Description:
Job Ref:

Ergo are seeking a Senior IT Field Engineer for a permanent role in Dublin. As an IT Field Engineer you will provide 3rd level/escalation/field support to a diverse client list remotely and on-site. You will manage client infrastructure projects to completion working with both cloud and to a lesser-extend on-prem solutions.

Acting as a Technical Consultant for SME's you will provide advice and implementation services on cloud migrations in Office 365 / Azure.

In addition to strong salary we offer a great work environment, company vehicle, mobile phone, laptop and pension.

What will you do?

* Provide 3rd line expertise, guidance and support for a range of infrastructure solutions including cloud-based managed services, on-premise server solutions, backups and storage
* Support desktop applications including Microsoft 365
* Effective diagnosis & troubleshooting of server hardware, desktops, laptops, printers, and Microsoft desktop applications
* Installation and configuration of servers (physical and virtual). Desktops, laptops, and infrastructure hardware
* Experience of endpoint management
* Active Directory users and computers management
* Interaction with project teams to facilitate new systems and upgrades
* Apply information security in accordance with the established team policies, procedures and work instructions
* Maintain and develop professional skill set through ongoing certification

You should have the following experience:

* Previous experience in a similar role (Systems Administrator, IT Engineer, Field Engineer, IT Consultant) ideally in an MSP or similar
* Microsoft stack including M365 and Azure
* System Centre Endpoint Manager / Intune
* Windows Server Admin from 2012 to 2019
* Network solutions - SonicWall highly desirable
* VMware
* Professional certifications such as MCSA, MCSE, VCP, Azure, Office 365

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Contact Details:
Tel: +353 1 8565972
Contact: Wes O’Brien

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