Information and Communications Technology (ICT) Level 4
Hours of Work: Full-Time
Location: Greater Belfast
Closing Date/Time: 05/08/2022 3:00pm
The purpose of the role is to manage teams engaged in the development and/or support of ICT systems. The role holder will perform the day-to-day operations required to develop and support ICT systems in line with the objectives of the Police Service of Northern Ireland s Digital Strategy.
Information and Communications Services Background:
Information and Communications Services (ICS) Branch provides and operates the ICT systems that support policing 24 hours a day in Northern Ireland. This includes all telecommunications services, including radio communications for all emergency services, CCTV and Video systems that protect police officers, police staff and members of the public, and IT systems that are essential for day to day policing and back-office functions.
Hours of Work: Monday - Friday, normally between 9am - 5pm, with occasional requirement to work outside office hours and/or additional hours when necessary to meet the demands of the role.
37 hours per week (42 hours gross).
Salary: £28,706 to £29,307 plus ICT Allowance (dependent on role) which is £3,713 per annum.
On-call allowance may also be payable (dependent on role).
The main duties and responsibilities associated with the role include the following:
Managing and developing a group or team of technical and/or administrative staff ensuring all staff operate within organisational policies, procedures, and protocols.
Encouraging the need for staff development to keep pace with changing technology.
Understanding the business needs, using reliable judgement and management ability, with a sound knowledge of ICT and associated issues.
Assuming technical responsibility for decisions taken and work performed by self and team members.
Planning and organising tasks effectively, taking a structured and methodical approach to achieving outcomes.
Gathering, verifying and assessing all appropriate and available information to gain an accurate understanding of situations.
The following, whilst not exhaustive, provides a brief insight into the variety of functions and range of roles you might be employed to carry out within ICS:
Analysing, designing, developing, implementing, maintaining and supporting small/medium sized business applications.
Organising and supervising the development team.
Help Desk / PC Support Manager
Managing the help desk facility and PC support staff.
Managing the procurement, configuration and installation of PCs and software packages.
Analysing communication requirements.
Implementing communications networks and facilities.
Managing and supporting communications networks and facilities.
Providing one or more technical support functions, including ICT Standards, ICT Security, ICT Quality.
National Occupational Standards - Skills for Information Age (SFIA)
SFIA describes the skills and competencies required by professionals in roles involved in information and communication technologies, digital transformation and software engineering.
The common ICT skills required by an ICT Level 4 are defined below. These are the SFIA Skill Code e.g. SCTY and the required skill level e.g. L4 . The skill levels represent the level of responsibility:-
7 Set strategy, inspire, mobilise
6 Initiate, influence
5 Ensure, advise
There may be additional skills that are required for specific roles not detailed below.
Strategy and Architecture
IRMG(4), FMIT(4), SCTY(4), TECH(4)
Change and Transformation
PROF (4), REQM(4), CIPM(4)
Development and Implementation
DESN(4), TEST(4), RFEN(4) , DTAN(4), HCEV(4), ( role specific)
Delivery and Operation
ASUP(4), ITOP(4), CFMG(4), RELM(4), SLMO(4), USUP(4), CHMG(4), ASMG(4)
People and Skills
Relationships and Engagement
SORC(4), SUPP(4), CSMG(4)
The duties and responsibilities outlined reflect the main elements of those associated with this position. It is not intended to be exclusive or exhaustive
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