Service Delivery Manager - Dublin 18

Job Category:
LAN/WAN Network Engineer, Management, Cyber Security
Job Type:
Level of IT Experience:
5-10 Years
South Dublin
Hybrid - (South Dublin/ Remote)
€65,000 to €80,000 per annum
TalentScope Recruitment Solutions
Job Ref:

TalentScope Recruitment Solutions on behalf of our client in Dublin is seeking a Service Delivery Manager to join their team.

Our client is a very established and reputable IT Managed Service Provider and is adding to their existing Service Delivery Team.

Key Skills Required

·         Bachelor Degree in business and/or 10+ years related experience managing IT in the small to medium business market, ideally with an MSP.

·         Ability to match business requirements to technology solutions and services.

·         Excellent communication skills, problem-solving and ability to develop and present innovative solutions.

·         Proven ability to manage communication and relationships with senior executive business stakeholders.

·         Proven ability to translate operational requirements into specific executable IT plans at scale.

·         Knowledge of  Microsoft cloud platforms and business benefits e.g. Azure, EM+S, 0365

·         Understanding of ITIL framework.

·         Experience in adhering to KPIs.

·         Excellent time management skills and ability to work under time pressure.

Ideally the candidate will be technically astute, with a previous technical backgroud, having moved into a Service Delivery role.

Strong Customer Facing skills required as well as the ability to converse and translate technical requirements into comprehensive service plans.

Previous MSP background preferred.

To apply, simply email your CV to us at or respond to this job advert.

TalentScope Recruitment Solutions are a leading provider of IT Recruitment Solutions for mid-senior level roles. Please be advised you will receive an automated response to acknowledge receipt of your application.

By sending us your CV, you are accepting that your details will be stored on our systems for current/future use. No personal information will ever be shared with a third party, except where you give us your permission to send your CV to a specific client upon your agreement.

Should this position not be specifically what you are seeking, we are hiring for numerous positions currently so please get in touch with us as we may have other roles that would be relevant.


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Contact Details:
TalentScope Recruitment Solutions
Tel: 087 2344753
Contact: TalentScope

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