TalentScope Recruitment Solutions on behalf of our client in Dublin is seeking a Service Delivery Manager to join their team.
Our client is a very established and reputable IT Managed Service Provider and is adding to their existing Service Delivery Team.
· Bachelor Degree in business and/or 10+ years related experience managing IT in the small to medium business market, ideally with an MSP.
· Ability to match business requirements to technology solutions and services.
· Excellent communication skills, problem-solving and ability to develop and present innovative solutions.
· Proven ability to manage communication and relationships with senior executive business stakeholders.
· Proven ability to translate operational requirements into specific executable IT plans at scale.
· Knowledge of Microsoft cloud platforms and business benefits e.g. Azure, EM+S, 0365
· Understanding of ITIL framework.
· Experience in adhering to KPIs.
· Excellent time management skills and ability to work under time pressure.
Ideally the candidate will be technically astute, with a previous technical backgroud, having moved into a Service Delivery role.
Strong Customer Facing skills required as well as the ability to converse and translate technical requirements into comprehensive service plans.
Previous MSP background preferred.
To apply, simply email your CV to us at email@example.com or respond to this job advert.
TalentScope Recruitment Solutions are a leading provider of IT Recruitment Solutions for mid-senior level roles. Please be advised you will receive an automated response to acknowledge receipt of your application.
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Should this position not be specifically what you are seeking, we are hiring for numerous positions currently so please get in touch with us as we may have other roles that would be relevant. firstname.lastname@example.org