As they embark on an ambitious retail transformation programme a well known Irish retailer is looking to bolster their internal tech team by creating a role for a new Support Engineer to join their team.

As IT Support Engineer your role will be to liaise with internal team members and stakeholders, providing email, phone and in person support to diagnose and resolve technical issues.

This is a varied role which will expose you to software, hardware and network support in a retail environment so will encompass POS and CCTV software on top of a traditional office environment software / hardware set up (75 users).

Responsibilities:

Providing 1st level technical support to staff working onsite and remotely on all IT hardware and software/ application queries

Support and basic maintenance for network/ printers

Support on 365 applications

User account set up, modifications, deletions

Supporting various software packages

Laptop support, build, repair

This role sits closely with the IT Manager, giving you lots of exposure to high level projects, they have an ERP and CRM implemention lined up to start in the next few months, super interesting time to join the business.

If you d be interested in discussing this role in more depth then please don t hesitate to reach out to me at any time, or simply send your CV to - tom at realtaassociates.ie.

Reálta Associates is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status

Package- €35,000 - €40,000, healthcare, pension, holidays, employee discount

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