Field Service Engineer IT - MSP - Dublin - Lots of new projects for you.
Are you a 2nd level IT Technical Support engineer looking to expand your horizons and join a cutting-edge service provider, supporting clients from professional services industries?
Are you looking for career progression at a company that identifies potential and rewards great service, with a modern cloud-first technical approach?
This is an IT Field Engineer role focusing on the latest Microsoft cloud services. We believe technology should make life easier and help businesses accomplish more. If you want the opportunity to work with cutting edge cloud and security applications, supporting professional services in Dublin, then we want to hear from you!
Our client is a Dublin based MSP Microsoft Partner who are expanding & growing. They are working towards Gold Microsoft Partner status which means you will received all the training you can handle. Their combination of technical expertise and obsession with service excellence sets them apart. The company has grown consistently, creating new openings in their energetic team of talented IT Technical Support & Field Service Engineers. They develop opportunities for all driven individuals who are obsessed with upskilling and passionate about technology, so they can thrive and make a difference in a fast-paced IT environment.
You’re technically minded, you have experience in IT support and you’re a team player. You’re tenacious and don’t like to give up until you’ve found a solution. IT is your calling, you’re bright and know you have more to offer at an inspiring company.
You will be expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop, with a thorough approach to problem solving an appreciation for the various client cultures and their unique requirements. By showing intelligence and an eagerness to learn you will be given freedom to develop new skills and gain training in a wide range of cutting-edge technologies including Microsoft technologies, Firewalls and Azure.
You will act as an onsite and offsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. In this client-facing role you will have the opportunity to be IOIT’s ambassador and you will help develop strong relationships based on trusted professional guidance.
You will be supporting clients onsite as an IT Field Service Engineer or remotely on a regular or scheduled basis. You'll work within the main Dublin area.
YOUR BACKGROUND & EXPERIENCE
· At least 5 years’ experience in IT Technical Support or Field Service Engineer roles, ideally at an MSP
·Knowledge of Office 365; experience supporting Outlook, Active Directory, Office365 Administration, Hyper-V.
·Proficient in supporting and troubleshooting Windows 10 & 11.
·Experienced in Windows Server, including Active Directory Users & Computers, DNS, Event Viewer
·Worked with office networks, switches, and WiFi
·PC & Network Technical Support
-Full Irish Driving License or legal to drive in Ireland.
After 3 months on the job, you will be entitled to a Hybrid working with typically 2 days remote work from home and 3 days in the field visiting client sites.
You must be fully legal to work in Ireland with the correct visa, and you must be based in Dublin.
·Microsoft Certifications, particularly Office 365 and Windows.
MCP or MCSA are a strong bonus to have.
·Competitive starting salary, bonus, van or car, benefits, pension, training, perks, WFH
·Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training)
·Regular career progression reviews
In return for your skills, you’ll receive access to a company car, mobile phone and laptop, and an excellent salary.
You will received additional training both in-house and on official courses on Microsoft products such as Azure, and Firewalls.
Hybrid work from home available after 3 months on the job.
Client is based in North Dublin, so you must be able to reasonably get there for office days. This job is ideal is you are based in North Dublin, West Dublin, Central Dublin, Meath, Kildare or Louth.
You must be legal to work in Ireland, with the correct visa, and you must have several years proven Field Service Engineer or IT Support experience.
Please send your CV today to Gerry Nolan at Stack and Co