Systems Engineer Microsoft Office 365

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
Salary Description:
Competitive salary offered
Ipsus Technologies Ltd
Job Ref:

Microsoft Office 365 Systems Engineer to provide day to day tier 3 support for messaging and collaboration technologies like Microsoft O365, AD, Exchange, MS Teams, OneDrive and other Office 365 workloads.
* Provide hands-on support for Office 365 technologies
* Collaborate with team members and colleagues to analyse information, define and prioritise requirements, supply recommendations and deliver solutions
* Perform root cause analysis to prevent recurring problem
* Troubleshoot and resolve varying levels of technical issues
* Review business practices and make recommendations for improvements
* Adhere to ITIL best practices and change management
* Maintain existing and develop new documentation as required that will include but is not limited to Standard Operating Procedures adhering to organizational templates, policies, and standards

* 5+ years' messaging experience in an enterprise IT environment
* Microsoft O365 certification
* Significant hands-on experience in administering large O365 (Office, Exchange, MS Teams, Azure AD, Intune, OneDrive), Exchange hybrid environments
* Scripting experience in PowerShell
* Excellent English written and verbal communications skills
* Good project management skills with the ability to set priorities, plan and independently execute tasks in a structured manner to meet deadlines
* Must be eligible to work in Ireland without restrictions

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Contact Details:
Ipsus Technologies Ltd
Contact: PJ Courtney

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