Technical Analyst

Job Category:
QA/Tester
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Nationwide
Location:
Not Specified
Salary Description:
Competitive salary offered
Posted:
22/06/2022
Recruiter:
Hays Specialist Recruitment Limited
Job Ref:
1633004401

The Technical Analyst will be responsible for improving and maintaining their enterprise's information technology systems (Core banking, SaaS application, etc). This will involve examining the function of computer systems, identifying problems and areas for improvement in execution, and designing solutions. You will be on hand to provide second line support to our business users on all core applications, including progressing incidents, requests, and changes both internally and with third party IT support providers, ensuring 1st and 2nd line resolution of incidents is achieved, within agreed SLAs.Flexible to work a monthly shift pattern to provide support from 08:00 - 19:30 (Early start or later finish). The current monthly shift pattern is 08:00 - 17:30. There will be Saturday working from 9.00am - 12.30pmThe Ideal candidate will have a degree in an IT related discipline and have strong experience in IT support / Service Desk 1st line or 2nd line application support or in an application support, configuration, and testing environment. In this role you will liaise with 3rd parties and other relevant organisations and keep an analytical approach to problem solving and can write comprehensive requirements. You will ideally be a team player with excellent interpersonal skills and maintain attention to detail with a logical mindset in a continually improving environment. Not only does this role offer a Competitive Salary, but also offer a whole host of other benefits including;
* Discretionary KPI Bonus Scheme
* Life Assurance Scheme
* Group Income Protection
* Health cash plan
* Generous holidays
* Excellent training and volunteering opportunities

This role is with a top financial institution in Northern Ireland. Their main purpose is around getting mortgage approvals to buyers, ensuring a stronger future for the next generation. With a strong high street presence, their vision is to be the savings and mortgage provider of choice in Northern Ireland. They already have proved their generosity and culture through donations to several charities and institutions, including £5000 to Macmillan cancer research.

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Hays Specialist Recruitment Limited
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