IT Support Engineer

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
North Ireland
Salary Description:
Competitive salary offered
Job Ref:

***Tier 2 IT Support Engineer : Permanent Hybrid Opportunity, Enniskillen - £24,000-£28,000***

REED Technology Belfast are delighted to be partnering with a market leader who are working on some of the UK largest and most complex projects. As a result of being a market leader they have a new opportunity for a strong Tier 2 IT support technician to join their 30 strong UK wide team, supporting a range of Microsoft applications and products, including PS's, laptops, and Mobile devices (Apple & Android) across the Group.

As a Tier 2 IT support engineer, following the ITIL model, you will be providing 2nd level IT and Technical support to all users across the group.Acting as one of the first points of contact when it comes IT, you will be responsible for assisting in the on-boarding of new staff in relation to the IT equipment. You will also provide IT support with issues that arise both internally and remotely servicing requests to a timely manner.

As a Tier 2 IT support engineer you will require: • You will require 2 years previous experience within a similar role• Experience using and configuring windows and Microsoft office• Desirably also have experience with Samsung and Apple mobile devices tablets• Build & Support of new PC's / devices• Deployments of new products• Experience working with VPN• ITIL qualified

As a Tier 2 IT Support engineer you will benefit from: • Competitive salary• Hybrid working environment• Cycle to work scheme• Employee assistance programme• Save as you earn scheme• 25 days holidays plus bank holidays• Employer contributory pension• Free onsite parking

If you are interested in this rare and exciting opportunity to work within a growing IT department in County Fermanagh then please get in touch with Justin Maxwell at REED Belfast for more information, alternatively please apply below!

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