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Helpdesk Install Engineer - L.2

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
North Dublin
Location:
Dublin
Salary:
€35,000 to €40,000 per annum
Posted:
30/05/2022
Recruiter:
IT Search & Selection
Job Ref:

Helpdesk Install Engineer L2.

IT Search and Selection have a golden opportunity for a Helpdesk Install Engineer for a fully remote position. Our client is a renowned IT Managed Service Provider focusing on IT Solutions, IT and Data Security, and Telecoms Systems across Ireland.

Responsibilities

  • Log, track and resolve issues in line with SLA’s
  • Troubleshooting a wide range of technical issues relating to Office PC’s and server operating systems, Office 365 email, Printers, Network Software, Backup devices, internet connections etc.
  • Diagnose and resolve Network related technical problems with clients Broadband connections and end user networking environments
  • AV solutions – Malware, encryption software installation and troubleshooting, particularly Eset

Requirements:

  • 2+ years IT support experience in a similar role
  • Essential to have experience with servicing multiple corporate clients
  • Microsoft MCP, CISCO CCNA, or CompTIA A+ Networking qualification
  • Excellent technical aptitude and troubleshooting skills
  • Experience working and troubleshooting in a Hyper-V, Group Policy & DNS
  • Backup Solutions – experience particularly with Ahsay, Unitrends, Veeam
  • A strong customer-focused communicator with excellent interpersonal skill

Benefits:

  • Starting salary 35k
  • Private Health Insurance
  • Educational assistance
  • Career progression

If you are interested in similar roles at IT Search and Selection please contact Toni confidentially at toni.orourke@itsearch.ie, or visit our website www.itsearch.ie. If you are living in Ireland and hold a valid work permit we would love to hear from you!

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Contact Details:
IT Search & Selection
Tel: +353 1 507 9264
Contact: Toni O'Rourke

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