Ornua is a dairy co-operative which sells dairy products on behalf of its Member Co-ops; Ireland's dairy processors and, in turn, Irish dairy farmers. It is Ireland's largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, it has annualised sales of over €2.3 billion and a global team of 2,850 employees. Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.
The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.
Ornua Foods is responsible for the marketing and sales of Ornua's consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Forto and BEO. Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East and the US.
Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturing and foodservice customers across the world. Ornua Ingredients is also responsible for managing volatility through de-risking and trading strategies. The business is supported by production facilities in Saudi Arabia, Spain, the UK, the US and by in-market teams in Africa and the Middle East
The Head of ICT Enterprise PMO is responsible for leadership of the ICT Project Management Office, the Program and Project Manager practitioners and key stakeholders. The role oversees the activities that support Ornua's most complex strategic ICT projects through to delivery.
The scope of the role includes providing leadership, co-ordination and management of the Programme Management Office. This includes responsibility for the daily running of the ICT Project Management Office, projects delivered using the Ornua 'best-practice methodologies and tools as well as leadership of a small team of Project Management Practitioners.
Three critical areas of responsibility for this role include Programme Management office Leadership, Project / Programme Delivery and Financial / Benefits realisation.
Programme Management Office Leadership
Manage the day-to-day activities of the ICT Project Management Office (PMO) to ensure we deliver on agreed business and strategic ICT projects and programmes.
Lead and manage the PMO team on a day-to-day basis. Conducts annual performance assessments and skill development and training for the team as well as providing guidance and goal setting.
Collate qualitative and quantitative information on project performance for the preparation and production of project progress reports for business update and management purposes.
Facilitates sharing of best practices through informal communities of action, PMO collaboration and/or formal training sessions to enable a consistent approach across all projects both Business and ICT.
Manage the administration for project submissions and approvals through the agreed prioritisation and approval process.
Maintain and deliver on the pipeline of approved projects in the ICT Portfolio.
Drive continuous improvement for the ICT Project Management Methodology. This includes accountability for the PMO documentation, templates, processes and the Project Management Toolkit.
Manage complex Resource allocation across ICT Competency Centre, Business Process Owners, PMO and consultants to ensure appropriate skills allocation for successful project delivery.
Vendor Management through preparing tender specifications for external commissioning of work packages where appropriate.
Working closely with the Project Managers ensure detailed project implementation and action plans are created for the duration of each project.
Ensure monitoring of progress against all projects is timely and accurate. Ensure sponsors and stakeholders have visibility and sufficient information to make the required decisions and escalations.
Run or attend (as appropriate) Project Boards or Steering Groups.
Participate in project reviews, approvals, and stage-gating processes throughout all stages in the Software Development life cycle.
Ensures a clear and consistent approach is in place to manage risk with alignment to the Finance & Business risk registers and the corporate risk register.
Financials & Benefits Realisation
Working closely with the Finance Business Partner to contribute to the ICT budget, forecast and planning process as well a supporting the development of Project ROI and benefits tracking.
Liaise closely with Business Services teams to ensure accurate & robust budget monitoring against plans including any escalations as appropriate.
Track and monitor benefits realisation against planned targets.
Ensure post project reviews are in place and include lessons learnt exercises which identify both positive and negative outcomes to be actioned.
A minimum of 8 years related Project / Programme management experience delivering complex technical projects in a large organisation.
Project Management Methodologies and Tools Certifications or demonstrable experience in running and delivering IT Projects / Programmes of significance.
Previous experience in managing large teams or a Project Management Office.
5 to 7 years' experience in programme governance, portfolio management.
Strong leadership and change management skills and effective negotiation skills in a leadership role.
Ability to manage projects with significant budget and contractual demands.
Vendor management experience including contact management and negotiations skills.
Good financial acumen to enable Budget management for projects with significant investment as well as assessing Return on Investment / benefits realisation and tracking.
Strong interpersonal, time management and problem-solving skills.
Experience of managing complex relationships with internal and external stakeholders to drive required decisions and outcomes.
Strong technical understanding and ability to communicate technical details and manage expectations with a business audience.
Excellent attention to detail, both written and numerical, and commitment to quality.