Senior Service Designer /UI/UX Design

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
€600 to €700 per day
Salary Description:
Apply for further details
itContracting – an eir evo company
Job Ref:

 itContracting are currently seeking applicants for a Senior Service Designer / UX Designer located with our client in Dublin – (Hybrid options available)

Term: 2 year contract initially 


- A minimum 7 years’ industry experience in service design or a closely related discipline (UX, interaction design, HCI, organisation design, UI design etc.)
- Experience of working in large and complex organisations with multiple and varying service offerings.
- Experience in delivering design in multi-disciplinary teams
- Qualification in a design related discipline at NFQ Level 7 or higher OR Another relevant qualification plus 3 years industry experience in a design related field.


- Develop user and customer journey maps for all stages of services, using research and evidence
- Develop service blueprints for future state design of a range of Department services
- Synthesise data and research to generate new insights and better understandings of existing problems.
- Work with the existing team to build low and high fidelity prototypes of new services offerings or service enhancements
- Contribute to further developing the design practice of the service design team, including providing mentoring and coaching to less experienced designers on the team.
- Identify opportunities within existing projects and programmes for service design or UX design to add additional value
- Design, plan and facilitate workshops with a range of internal and external stakeholders for ideation, co-creation, feedback, problem solving and consensus building.
- Ensure accessibility is at the centre of all work of the team, bringing in principles from Universal Design and the Web Accessibility Directive.
- Present design concepts and rationale in formats suitable and accessible for non-designers.
- Work with multi-disciplinary teams across a broad range of departmental initiatives, to enhance public value through design and research, while being innovative about working within constraints.
- Provide ongoing training and professional development to the other
- members of the service design team

Candidates must be eligible to work in Ireland or currently hold a Stamp 1G/4 Visa to apply.
For more information please apply here or contact Holly Grant in itContracting directly.
Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.

Contact Details:
itContracting – an eir evo company
Tel: 014396803
Contact: Holly Purcell Grant

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