Title: IT Service Desk Engineer
Package: €300 - €400 per day
Duration: Full-Time, contract (3 months initially)
Industry: Enterprise Customer
People Source Consulting have partnered with a global enterprise customer, to hire an IT Service Desk Engineer on an initial 3 month contract based in Dublin. The company are undergoing a global segregation project to split their IT infrastructure into 80+ segregated zones.
IT Service Desk Agent is a First Level / Tier 1 position and the primary responsibilities will be a combination of Telephone, Email, and Interactive Chat support for local and nationwide customers. You will be responsible for troubleshooting and resolving customer hardware, software and general network connectivity issues.
Experience with Desktop deployments and rollouts, upgrading to latest Windows clients, SCCM & Intune
Experience in Office 365 environments: OneDrive, Teams etc.
Solid knowledge of Microsoft end-user environment (Windows 10, MS Office etc.)
Active Directory / Azure Active Directory
Good knowledge of mobile solution and devices (Android, iPhone, etc.)
Basic knowledge of networking (switches / patches / IP / Subnets)
Strong verbal and written English skillsIf you are interested in learning more and feel you have the required experience, then please apply ASAP.
Service Desk Engineer, IT Engineer, IT Support Engineer, First line Support, 1st line support, Office 365, Windows 10, Active Directory, networking, Desktop deployments
People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas