IE-Privacy Specialist - German

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Not Specified
Salary Description:
Competitive salary offered
Posted:
17/05/2022
Recruiter:
Majorel
Job Ref:
1588643124

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance - essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real 'Majorel difference' lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile - all pulling together as One Team. It's the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.

Job Title: Privacy Specialist (German Speaking)
Reporting to: Team Leader
Location: Dublin, Ireland

Overall Job Purpose
The Privacy Specialist is responsible for supporting the privacy policies for our clients products by reviewing and processing privacy requests. As a Privacy Specialist you will follow clear guidelines that allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paaced, dynamic environment.

Duties & Responsibilities

• Review and process incoming privacy requests through online tools in market language and for various other markets as required using translation tools
• Evaluate validity of each request in line with our clients policies
• Continually educate yourself about changes to policies and protocols
• Work closely with our clients policy specialists to address complex privacy cases and regulatory inquiries using the clients response framework
• Maintain a high level of quality in each case that you review
• Achieve weekly productivity deliverables as part of daily workflow
• Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness
• Develop skills in a number of different areas including data, tools and quality assessment for various markets as required using translation tools
Required Qualifications & Experience

• B.A. or B.S. degree/masters or equivalent
• 1+ years professional experience working in online operations, privacy or legal support role
• Fluency in written and spoken English and the required language for this role is essential
• Motivated by working in an environment that requires strong attention to detail
• Excellent communication skills both verbal and written
• Self-starter who is intellectually curious
• Demonstrates ability to exercise impeccable judgment
• Ability to work in a fast paced environment with high volume and complex demands
• Ability to be flexible and adaptable to meet changing business needs
• Intermediate I.T skills with the ability to quickly learn new tools
Competencies
• Initiative
• Solution Orientation
• Collaboration
• Organizational Commitment
• Customer Focus
• Teamwork
• Results Orientated
• Attention to detail
• Problem Solving & Information Gathering
• Resilience & Adaptability
What we offer
• Vibrant, multi-cultural environment
• Career & Personal Development
• Quarterly performance bonus
• Comprehensive Benefits Package
• Subsidised Health Insurance
• Access to Discount Schemes
• E learning access
• Paid Annual Leave
About Majorel

At Majorel, we create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners.
Our vision is to be our clients' trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.

Majorel is an equal opportunity employer that embraces diversity. We are committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Majorel are based on business needs, job requirements and individual qualifications, without regard to gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status or any other basis as protected by local law.

Majorel and its employees do not tolerate, engage in, or support Human Trafficking, Forced Labour or Child Labour of any kind through Majorel's activities, including in its supply chain, or assist Majorel clients or any other party in doing so.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Contact Details:
Majorel
Contact: Contact

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