€45,000 - €55,000
Healthcare and Pension
Training and industry Certificates
This role will be to work as Field Service Engineer, focused on storage support for our client base.
Essential Duties and Responsibilities:
Provides incident & problem management services for resolving customer technical issues on enterprise infrastructure particularly NetApp storage but ideally also data protection / backup environments
Manages and troubleshoots issues on NetApp SAN and storage environments based on vendor best practice processes and industry standards.
Will have to provide support services & troubleshooting in the field, on-site in customer environments, and in customer datacentres
Manages escalated infrastructure support issues, coordinates communications with our vendor partners (mostly Netapp but sometimes other vendors also IBM, Microsoft, VMware, etc.)
Supports other Logicalis staff to resolve complex issues and assists with escalating issues
Keeps current with manufacturer technical certifications, specialisation exams, and licenses.
Experience:
Supporting managed storage and managed backup environments and ideally managed virtualisation.
Storage and NAS technologies (iSCSI, FCP, CIFS, NFS, etc) particularly Netapp but other vendors are good too (IBM, HP, Pure, Dell/EMC), and ideally some knowledge of snapshotting technology
To APPLY then click below or call me on (phone number removed). You can also email me (url removed)
