Transition Lead

Job Category:
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
Dublin City Centre
Salary Description:
Aspira Ltd
Job Ref:

Aspira is currently seeking a Transition Lead interested in joining us on a project in Dublin - immediate start; fixed term contract, or daily rate contract - we are open to both. The Transition Lead will work with the Project and Operations teams to ensure that services are correctly designed and are then transitioned into Operations. They will ensure that projects follow our service processes and provide the relevant knowledge transfer, both documentation and training, to the support teams in order to fully support these services. Requirements: 1 General knowledge in Service Delivery frameworks and best practices; particularly in Service Transition; ITIL knowledge preferred 2 Ability to work in a high pressure environment, balancing conflicting priorities 3 Minimum of 3 years in a service focused environment with at least 2 years involvement with service design 4 Confidence to manage conflict and provide push back and challenge to protect the live environment 5 Experience of identifying and managing risks 6 Experience in the creation and implementation of support and operation models 7 Experience in SLA/OLA documentation 8 Technical Competencies in: * Demand and Relationship Management * Project & Programme Management * Service Design * Service Operations * Service Transition * Vendor Management If this roles sounds of interest please apply now and we will be in touch. We regret we are unable to offer sponsorship for this role so only candidates based in Ireland with an EU passport or valid visa should apply.

Contact Details:
Aspira Ltd
Tel: 021 2352550
Contact: Magdalena Szotek

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