IT Applications Analyst

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
South Dublin
Location:
Hybrid
Salary Description:
Plus Excellent Benefits
Posted:
15/05/2022
Recruiter:
Enterprise People
Job Ref:
EP6214

Enterprise People are currently seeking an IT Applications Analyst for a leading South Dublin (Hybrid) based client. Reporting to the Head of IT, the IT Applications Analyst will be primarily responsible for providing high-quality application and systems support across our client’s expanding application stack (full training given) and internal systems. 

This is an excellent opportunity to work with a range of cutting-edge technologies in a fast-paced environment.

The IT Applications Analyst will:


KEY RESPONSIBILITIES:

• Work with the existing IT team to gain an understanding of all systems

• Complete support tasks, ensuring all incidents are closed and documented

• Provide technical support on bespoke applications

• Escalate issues with third party support teams

• Train users on processes and standards related to applications

• Work closely with vendors and partners to fix application issues

• Keep up to date with new features and functionality enhancements on applications and systems


QUALIFICATIONS & EXPERIENCE:

• An IT Qualification

• 3+ Years’ experience in an Applications Support role

• Good analytical and problem-solving skills

• Keen interest in learning new technologies (Office 365 etc)

• CRM Systems experience would be an advantage but not essential

• Stamp 4 Visa or EU Passport

• Strong interpersonal and communication skills


OUR CLIENT OFFERS:

• Excellent career growth opportunities

• Tailored development plan 

• Opportunity to work with cutting-edge technology

• Excellent work-life balance (Hybrid role)


Please call Patrick Docherty at Enterprise People for more information.


Not an exact match for this role….

We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available. Please call Patrick Docherty at Enterprise People to discuss all suitable roles available. 

Contact Details:
Enterprise People
Tel: 01 628 7800
Contact: Patrick Docherty

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