We are recruiting for a L2 Support Engineer for our client in Tralee, Co. Kerry. You will be responsible for onsite and off-site support and installations of server hardware and network equipment. This is a full time permanent position based in Tralee, Co. Kerry.
- Onsite and off-site support and installations of server hardware and network equipment
- Point of contact to provide support to customer’s needs
- Respond to clients calls and analyse and resolve faults
- New Desktop setups and data migration
- Office 365 migrations and administration.
- Analyse and resolve faults – from major system crashes to resetting passwords
- Prioritize, update, respond to and escalate support tickets
- Switching, Firewall and Router Support
- Work closely with other IT staff, engineers, and customers
- Learning new technologies though training or self-learning.
- Carry out routine security checks and undertake preventative measures to maintain network security
Salary is open to negotiation and based on experiences. If you are interested in this role and would like to be considered, please feel free to apply directly below and we will contact you shortly after to discuss the role in more detail.