What you should have

* Written and verbal fluency in English.
* A working knowledge of SQL.
* Familiarity with ticketing systems, HubSpot, Jira.
* Find creative problem solving fulfilling & challenging.
* Are self-motivated, always curious, and consistently eager to learn.
* Thrive in a dynamic and collaborative environment and are comfortable with ambiguity.
* Are able to take ownership of challenging scenarios and bring them to resolution.
* Have a clear, professional, and informative communication style.
* Interested in building and sharpening your technical skills for continuous career growth.

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