TalentScope Recruitment Solutions, on behalf of our client in Dublin, is seeking application for a Level 1 Service Desk role (hybrid), providing support to Customers/Clients via phone/email.
Previous IT Helpdesk or IT Service Desk expertise is essential. (please note only candidates with this experience can be considered).
Skills To Include.
*Expertise in a call-logging/ticketing system.
*Excellent technical/IT knowledge/experience in resolving technical issues
*Windows, Azure, MDM knowledge
*Strong communication skills, - written and verbal
*Ability to work flexible hours.
*Mobile Phone support skills/SIMS Operating Systems.
Candidates must be able to commute to Dublin for work and be flexible for a shift pattern covering both day time and evening shifts. (7am to 10pm in coverage).
To apply, please send your CV to us at apply@talentscope.ie
TalentScope Recruitment Solutions are a leading provider of IT Recruitment Solutions for mid-senior level roles. Please be advised you will receive an automated response to acknowledge receipt of your application.
By sending us your CV, you are accepting that your details will be stored on our systems for current/future use. No personal information will ever be shared with a third party, except where you give us your permission to send your CV to a specific client upon your agreement.
Should this position not be specifically what you are seeking, we are hiring for numerous positions currently so please get in touch with us as we may have other roles that would be relevant. apply@talentscope.ie
