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Service Management Engineer - Graduate

Job Category:
IT Trainer, Tech Writer, Graphics Design etc
Job Type:
Permanent
Level of IT Experience:
0-1 Year
Area:
South Ireland
Location:
Tralee
Salary:
€33,200.16 to €35,413.51 per annum
Salary Description:
Annual Bonus
Posted:
12/10/2021
Recruiter:
FRS Recruitment
Job Ref:
FRS45668

* Capacity Management and Planning for the entire IT infrastructure.
* Ability to create and run extensive capacity reports.
* Manage and administer core functions of the tools in ITSM department (IBM Tivoli Monitoring, uCMDB, HP Asset Manager, Syslog-ng, IBM BigFix, Arxview, Disaster Recovery).
* Produce and maintain internal knowledgebase articles.
* Service application and infrastructure requests.
* Provide expertise during critical issue response.
* On-call and out of hours support on rotation.
* A valid passport and ability to travel to the USA.

Contact Details:
FRS Recruitment
Tel: 0851217681
Contact: Mark Kelly

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