ICT Services currently working on a large scale I.T rollout throughout Northern Ireland. We are currently looking for Deployment Engineers and to join our team. This is a short-term contract of 3 months initially.

We are looking for Migration Engineers to support a project of upgrading 1400+ devices from Windows 7 to Windows 10 operating system.

Responsibilities:

• The successful candidate will have prior experience in upgrading Windows 7 to Windows 10 operating system, excellent people skills and strong problem-solving skills. The candidate will work exclusively on imaging machines, migrating user profile, installing customer requested applications and deploying the device as per the schedule.
• Test and Deploy Windows 10 Image on supported laptop and desktop including setting up printers and other peripherals.
• Keep track of all Windows 10 issues from patches, features, deployment, permissions on the Project site and ticketing system
• Migrating User profiles from Windows 7 to Windows 10 operating system using MDT process
• Install requested application/s on user machine
• Collaborate with operations, PC Lab and Helpdesk resources to troubleshoot issues related to Windows 10 migration.
• Work directly with customer pre- and post-deployment to resolve any issues pertaining to migration process

Required Skills:

• Excellent customer support skills (In-person and on the phone), excellent soft skills.
• Extensive experience with migrating users from Windows 7 to Windows 10
• Working knowledge of active directory for Windows 10 group policy settings.
• Familiarity with Desktop Image creation/deployment process.
• Knowledge of Microsoft products such as O365, SharePoint, outlook and Skype for business.
• Software and hardware troubleshooting skills to resolve issues arising due to Windows 10 Operating system
• Understanding of encryption process using windows bit locker

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