DESCRIPTIONAt Midas we are all about the Technology. We are currently working with a partner company to provide a high end technical support service for Telephony / Voice clients globally.Based at our premises in Mullingar you will play a lead role in the establishment and ongoing provision of the serviceSkills & Experience required· Minimum of...
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Permanent
Voice Analyst / Senior Telecommunications Engineer
Competitive salary offered
DESCRIPTION
At Midas we are all about the Technology. We are currently working with a partner company to provide a high end technical support service for Telephony / Voice clients globally.
Based at our premises in Mullingar you will play a lead role in the establishment and ongoing provision of the service
Skills & Experience required
· Minimum of a BSc in computer science, computer engineering, or equivalent experience
· 7+ years experience of configuring networks and installing voice & telephony systems
· TDM , VOIP, SIP and CISCO voice expertise
· Previous Cisco expertise & CCNP qualification
· Experience of overseeing the installation, configuration, customizing and supporting enterprise applications such as Switches, Routers, Load Balancers, Firewalls.
· Cisco Unified Communications – Cisco Voice, Call Manager, Cisco routing & switching
· Excellent customer service and skills troubleshooting.
· Ability to multitask and prioritise under pressure
· Any voice – VOIP, SIP, etc is highly advantageous as is CISCO Unified communications manager & related tools
Key Technologies
VoIP Protocols:
H.323, SIP, H.248, RTP, Q.931, MGCP, CAS, CCS, SCCP
Switches, Gatekeeper:
Avaya S87XX, S8800, S8300, Prologics, Definity Server, ISR 3900, 2800
VoIP gateways:
Avaya ESS/LSP, G450, G350, G650, G700, H.248 Gateways
Voice applications:
Avaya Aura, CM 5.2, 3.1, PBX Phone Call Details Record (CDR) Billing Application (Tiger Pro), CMS, Nice, Voice Logger Avaya IP Agent 5 & 6. Message Manager,
Interesting Certifications
CCNA Voice Cisco Call Manager, Cisco Unity , Cisco Presence , Cisco Contact Centre, Cisco Unified Operations Manger , Cisco TelePresence, Polycom, Routers
AVAYA CTP (Convergence Technology Professional) ACA, ACS & ACSS
MCP Certification
MCSE (Microsoft Certified System Engineer)
VMware
EMC
HP
Some travel and on-call work required.
Remuneration for this role will be dependent on experience
This vacancy is only open to EU/EEA citizens or current valid Irish work visa holders.
You can't apply for this job, is has expired.