Technical Writer.

My Client based in Donegal are looking for a Technical Writer. Below is an outline of the role for you to look over. If you are happy to be represented and be put forward for this role (or would like more information) please send me an email back or call me (T: 01 2449520), indicating if you wish to be represented by Solas Consulting Group.

Responsibilities:

Collaborate with members of various departments (such as solution architects, infrastructure, business analysts, software/QA engineers, Project managers, shared services across entire departments, specialists from ISO, Business Continuity, Vendor Governance, Privacy and Risk management and all levels of management) to glean pertinent information from Risk Assessment interviews, meetings and related process and procedural documents

Ability to explain sophisticated functionality and processes across all services in clear and simplified English

Use tools such as Microsoft Word, Excel and Adobe Acrobat

Liaise with offshore sites to understand IT processes, policies and procedures

Provide input to overall IT risk assessment, mitigation and subsequent controls

Plan, develop and deliver accurate, high quality documentation consistent with ORM standards.

Follow stringent version-control procedures

Write clearly and efficiently

Position requirement and Education:

• Bachelor’s degree, preferably in Computer Science, Technical Writing or Communications (or equivalent professional and/or academic training)
• At least 4 years experience in producing technical documentation for all aspects of the software development life cycle and ongoing operations
• Good understanding of the IT industry and willingness to research aspects which require a deeper understanding
• Experience in utilizing various word processing and desktop publishing tools e.g. Microsoft Word, Excel, PowerPoint and Visio
• Ability to visualize and illustrate complex concepts for a non-technical audience
• Experience in Risk Management and Assessment would be an advantage
• Experience in combining disparate materials into documents which flow logically and speaks with one voice
• Needs to be willing to travel, if required
• Work hours 1-9 GMT (some flexibility but driven primarily by staff availability and scheduled meetings)
• Exposure or knowledge of regulatory examinations/audits an advantage

Personal Skills:

• Ability to communicate with all levels of the organization
• Excellent research and analytical skills
• Excellent presentation, listening, written and verbal communication skills
• Operates in a professional manner
• Strong attention to detail
• Ability to work independently and manage priorities
• Must be well organized and capable of multitasking
• Proven ability to learn and adapt to change quickly