Junior Technical Pre Sales Engineer required for a leading software development multinational in Cork
Reporting into the Sales Support Manager the successful candidate will be responsible for providing customers and sales reps with technical product advice and demo support during pre-sales discussions.
Role / Responsibilities
Perform technical pre-sales support activities in support of the company's products or services sales
Perform product demos
Answer questions from potential customers
Provide installation and pre-sales support
Maintain and continually upgrade technical understanding of products
Assist Inside Sales Reps and prospects in resolving pre-sales technical problems
Perform pre-sale technical support duties, including installation and training
Skills / Experience
1-3 years of systems and/or network administration experience.
Able to resolve modest pre-sales technical problems, working with field sales personnel
Able to present basic technical concepts in a clear manner to customers through demos and proposals
Good writing, editing, communications and interpersonal skills
Knowledge of Networks and CISCO technology essential
Experience with TCP/IP based networks, SNMP, ICMP, Routing protocols , Switches, Firewalls of benefit
Experience in Windows 2003/2008 and SQL 2005/2008.
Bachelor's degree in business or computer science
Extremely customer service focused
Berkley IT is a specialist consultancy recruiting IT professionals for organizations throughout Ireland; for more information go to www.berkley.ie.
If you would like to discuss this vacancy further or to discuss your career options in confidence, please telephone Katrina on +353 (0)21 42 89 609 or send your CV to jobs@berkley.ie