SPANISH or GERMAN 2nd LEVEL TECHNICAL ANALYST - TWO ROLES 12 months contract There are roles for junior and advanced level opened. My client located in the city centre is looking to hire experienced 2 GERMAN OR SPANISH speaking Technical Analysts to provide 2nd level technical support. Skills required: Fluent Spanish or German and English...
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Contract
SPANISH or GERMAN 2nd LEVEL TECHNICAL ANALYST
Negotiable
SPANISH or GERMAN 2nd LEVEL TECHNICAL ANALYST – TWO ROLES
12 months contract
There are roles for junior and advanced level opened.
My client located in the city centre is looking to hire experienced 2 GERMAN OR SPANISH speaking Technical Analysts to provide 2nd level technical support.
Skills required:
Fluent Spanish or German and English
* Similar 2nd level support experience: 1-3 years in Tier 2 support or Help Desk
* Understanding of Microsoft Enterprise solutions
* Understanding of operator networks and ICT technologies
* Deep technical expertise in at least 3 of the following:
– Microsoft Windows
– Mobile data services and peripherals
– Network Connectivity
– Remote connectivity
– Network Management
– E-mail and Internet connectivity
– Symbian skills
* Ability and desire to build additional technical skills
* Excellent customer service skills
* Excellent communication and interpersonal skills
* Excellent problem solving and analytical skills
* Ability to remain calm and courteous in periods of stress
* Ability to work on several problems simultaneously
* Ability to work with broad range of experience levels
* Ability to make effective presentations and do general documentation
* Ability to interact effectively with others in a team environment
* Ability to follow instructions to produce desired results
* Maintain high level of technical knowledge and processes through training, research and self-study
* Demonstrate leadership ability
* Demonstrate strong analytical and troubleshooting skills
* Organized with strong administrative skills
* Willingness to develop one self and achieve industry recognised technical certifications
Qualifications / experience
* Bachelor degree in Computer Science or related field (alternatively proven track records in a relevant work experience would be acceptable)
If this is you please send your CV directly to Natalia nataliamerritt at computerpeople.ie or give a call on 00 353 (0) 1 66 33 487. We have a lot of opportunities available for you.
Computer People is an equal opportunity employer.
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