SeniorSystems Administrator, Co Meath
FRS Recruitment are currently recruiting for a Systems Analyst /Senior Systems Administrator for our client based in Co Meath.
System Support related competencies:
Manage inbound support queries, via the IS service desk, telephone and email.
Resolve technical issues, proactively and as they arise.
Commitment to rapidly resolve incidents using a logical and structured approach to problem solving.
Acquire and maintain current knowledge of relevant products, service offerings and support policies.
Document Procedures and Process flows within the IS Department.
Business Analyst related competencies:
Analysis and Testing
Prepares requirements, specifications, business processes and recommendations.
Document and analyse required information and data.
Defines test conditions.
Develops accurate and complete test plans and conducts testing according to plan.
Conducts testing according to plan.
Project Execution
Required Skills/Qualifications:
2-4 year college degree preferred; Degree in IT/MIS is a plus
2-3 years’ experience in IT Support Role/Project Administrator preferred
Excellent written and verbal communication skills
MS Excel, MS Word, MS PowerPoint, MS Outlook, MS Visio
Excellent troubleshooting and problem solving skills
Keywords:
Business / Systems Analyst, Senior Administrator, System Support