Senior Software Services Business Analyst

Senior Software Services Business Analyst

Experienced Software Services Business Analyst with project management skills, customer facing software implementation experience and systems integration experience required immediately for Dublin based team.

QMS Software is a multinational software company with its European head office based in Dublin. QMS Software is the author of the market leading Ulysses suite, an application platform for Service Management, Customer Feedback, Sales Automation, Facilities Management and IT Helpdesk solutions.

Duties & Responsibilities:
• Responsibility for the planning, management and service delivery of Ulysses software projects to medium and large organisations.
• Liaison with sales team regarding the project scope, requirements and handover.
• Deliver integration with financial systems
• Build and deliver comprehensive training programmes to clients
• Provide regular Communication with all stakeholders
• Provide second level support to client base

Requirements:
• Strong technical background with SQL skills
• Proven project and customer management experience
• Customer facing software implementation experience
• Systems integration experience
• At least 4 years experience working in a professional services consultancy team
• Customer based training experience
• Willingness to travel to customer sites

No agency assistance required.