Senior IT Field Service Engineer – Dundalk / North-East Based

Senior IT Field Service Engineer – Dundalk / North-East Based

We are currently looking for a Senior IT Field Service Engineer to join our current IT team. Our client base is mainly based within a 60 mile radius of Dundalk and includes many clients within the wholesale / distribution section. We are looking for this individual to be involved in Pre & Post Sales work (inc site audits, quotations, after sales service) and to provide installation and support on the following

· Microsoft Windows Server OS including 2008 Small Business Server

· Exchange Server 5.5 and higher

· Terminal Server and relevant services / Citrix (advantageous)

· VMWare & Hyper-V Virtualisation

· Microsoft Office and Integration

· Symantec Security and Mail filtering products as well as a strong understanding of SMTP and POP. Symantec backup exec and relevant hardware

· HP Hardware, Proliant Intel based servers

· Zyxel, Cisco, Ruckus wireless and firewall devices (expert knowledge in security and VPN and advantage)

· Experience in mobile PDA hand held devices a big advantage (Windows CE)

· Experience with Dot Matrix Printing, Zebra label printers a strong understanding of Windows Command Prompt / MSDOS and legacy device control and manipulation

Desired Candidate Profile

Should be IT graduate/diploma with excellent communication skills
MUST have a minimum of 3 years relevant experience
Must be customer focused and have the ability to suggest the required solution to meet the customer’s needs
Must have good organisational and management skills