RUSSIAN HELPDESK 0 DUBLIN CITY CENTRE -1 YEAR CONTRACT The Russian Service Desk Technologist provides first line helpdesk support to both internal and external clients, assisting them with hardware and software problems via phone, email or self help portal. Must maintain a high degree of customer service for all support queries, take ownership of user...
Find out more
You have successfully applied for this job!
Sorry you can only apply the a role once.
The job you're currently viewing has expired, you will be unable to apply for this role!
Contract
RUSSIAN HELPDESK
RUSSIAN HELPDESK 0 DUBLIN CITY CENTRE -1 YEAR CONTRACT
The Russian Service Desk Technologist provides first line helpdesk support to both internal and external clients, assisting them with hardware and software problems via phone, email or self help portal. Must maintain a high degree of customer service for all support queries, take ownership of user problems and be proactive when dealing with user issues. Will troubleshoot and log all incidents on the call incident management system and maintain a log of any software or hardware problems detected.
Some of the skills required:
* Windows 95, 98, 2000, XP
* Proficient in Word, Excel, Access, Powerpoint
* Knowledge of SQL preferable
* Degree in Computers or relevant experience
* Hardware knowledge
* Lotus notes and Outlook knowledge
If you want to know more about this please call David on 01 66 33 456
You can't apply for this job, is has expired.