Our clients offer thousands of easily accessible games that allow their customers to relax, have fun, and feel good. Their platform now includes Mac, PC, online, mobile, social, and console games, developed both in house and in partnership with more than 700 game developers around the world. Their team is located throughout the world, including...
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Permanent
Network Operations Specialist
Negotiable
Our clients offer thousands of easily accessible games that allow their customers to relax, have fun, and feel good. Their platform now includes Mac, PC, online, mobile, social, and console games, developed both in house and in partnership with more than 700 game developers around the world. Their team is located throughout the world, including at their headquarters in Seattle, and then satellite offices in Vancouver, Canada and in Cork, Ireland. On average they release A New Game Every Day!® and publish the industry’s leading casual game brands. Since founding in 2002, they have distributed more than 1 billion premium casual games across numerous genres to customers in more than 200 countries and 10 languages.
They are currently seeking a talented Network Operations Specialist to join their Cork, Ireland team. The NOC Specialist will be responding to various system alerts and monitoring our clients networks for anomalies. This role will also support the operations group, ensuring uptime and system functionality for various gaming platforms remains at acceptable levels. It is crucial that the candidate is able to recognize service effecting problems, follow procedures, create tickets and track issues through to completion. Communication with outside vendors and teams will be frequent, we demand a high level of professionalism over both phone and email. Junior candidates will learn and contribute to light automation projects, reviewing new system monitors, system maintenance, physical hardware installation, virtual environment maintenance and remote data-center hands when necessary.
Skills, experience and educational requirements:
* At minimum hobby level Linux experience, some college or military experience is necessary
* Experience with Nagios, Cacti or other monitoring application (MOM, Hp-open view, Zabbix) and ticketing systems (RT, Remedy) preferred
* Fundamentals such as (SNMP, tcp/ip, OSI model, DNS) and programming aptitude (Perl/shell/PHP) are a plus
* Familiarity with shift work, willingness to work off hours (nights)
* Ability to lift 50lbs/23kg
* General corporate computing skills (email, word processing etc.) is a must
* Excellent culture fit and ability to work collaboratively with the team
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